FAQ
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Therapy
Emotional healing is essential to physical wellness. We match clients with licensed therapists who use evidence-based modalities to support self-discovery, emotional regulation, and deeper connection with yourself, your people, and your environment.
Nutrition
We approach nutrition as a cornerstone of mental health. Our licensed nutrition therapists help identify imbalances, support brain and gut health, and create individualized plans that align with your biology, lifestyle, and goals.
Psychiatry
Our medication providers take the time to listen, educate, and co-create treatment plans that may include medication, nutrition, and movement. We’re here to help you find clarity, balance, and sustainable change without the rushed appointments or generic solutions.
Exercise
Movement that is personalized and challenges us individually is medicine for the mind and body. Our exercise specialists design personalized fitness and mobility plans that support mental health, hormone balance, and long-term resilience. Whether your focus is building strength, improving energy, or managing stress, we help you get moving with intention.
FAQs
Insurance rates vary by your carrier and plan; you’ll need to contact your insurance to determine your out-of-pocket cost.
The codes we bill depend on multiple factors:
- Therapy (Initial Evaluation, Follow-Up, etc.)
- Psychiatry, Nutrition & Meal Planning rates
- Group rates (DBT, FOOD, Ketamine)
You’ll receive a link from Practice Better when you book.
A payment method must be stored on file, and the copay is collected after each appointment.
Use the Practice Better app or web portal.
View upcoming appointments and details within the Practice Better app or portal.
No. Currently, Modyfi does not accept Medicare or Medicaid.
Also cannot accept secondary insurance if primary is Medicare.
Yes, if you have a legal residence (“domicile”) and have established care in the state where your provider is licensed.
You must plan to return home within 6 months.
All vendors and systems used are HIPAA-compliant with signed Business Associate Agreements (BAAs).
Documents are stored encrypted.
For HIPAA-safe communication, always use the Practice Better app or portal.
Yes, medication providers can order labs as needed.
They coordinate with other providers to avoid duplication.
Genetic testing and specialty labs (e.g. GeneSight) are done via third-party vendors.
Standard labs can be ordered without insurance or provider approval through Ulta Labs.
Yes. After scheduling, you’ll get a confirmation and a link to complete intake forms 3–7 days before the appointment.
Within Practice Better you can also pay outstanding charges, view lab results, and message your provider.
Typically, the first visit is 90 minutes.
Follow-up visits are between 30 and 60 minutes, depending on plan.
First visit: 60 minutes.
Subsequent visits: typically 60 minutes, though some therapists offer 30-minute follow-ups for those with limited attention spans.
Use Google Chrome or the Practice Better app (Android / iOS).
Need Internet upload/download ≥ 1 MB/s (stable).
Higher speeds are recommended for best video/audio performance.
Major credit cards and debit cards (including HSA / FSA) are accepted.
No cash or checks.
To cover no-shows, late cancellations, or late reschedules.
Cancellation/reschedule within 24h or no-shows incur a fee:
- $100 for 60-minute therapy, 30-minute psychiatry/nutrition
- $150 for 60-minute psychiatry/nutrition
If a patient is >10 minutes late for a 30-minute or >20 minutes for a 60-minute appt, it’s considered a no-show.
Arriving >5 minutes late or ending >5 minutes early may incur a $30 fee.
If questions, email billing@modyfihealth.com.
Yes, but parent(s) or legal guardian(s) must be present depending on state legal age.
Some decisions (like med changes) may require parental consent or presence before implementation.
Yes, with patient consent (signing a release of information).
Licensed mental health therapists, psychiatric nurse practitioners, nutritionists, and disability/compliance specialists.
Yes. You need the Practice Better app, a camera, microphone, and internet.
New patients: complete a New Patient Form, then the staff will reach out to schedule.
Current patients: use Practice Better app/portal to book.
